Payment Policy

Last updated: July 22, 2026

This page explains how payment works when you shop with us, including which payment method we accept and how your payment information is handled.

Accepted Payment Method

At this time, we accept PayPal as our only payment method at checkout. This includes payment through a PayPal account balance, as well as debit or credit cards linked through PayPal's own checkout flow, depending on what options PayPal makes available to you at the time of your purchase.

We chose to run checkout through PayPal specifically because it lets you complete a purchase without entering your card details directly on our site — your payment information is handled entirely within PayPal's own secure system.

How Payment Is Processed

When you check out, you'll be redirected to PayPal to log in (or check out as a guest, if PayPal offers that option) and confirm your payment. Once your payment is approved, you'll be brought back to our site to see your order confirmation, and we'll begin processing your order as outlined in our Shipping Policy.

Your payment is charged at the time your order is placed, not when it ships.

Payment Security

Checkout pages on our website are secured with SSL encryption, and any payment step handled through PayPal runs on PayPal's own secure, encrypted payment system. We don't collect or store your full card number on our servers, since card details are entered and processed directly through PayPal.

Currency

All prices on our website are listed in U.S. dollars (USD). If you're paying from outside the U.S. or with a non-USD PayPal balance, PayPal may apply its own currency conversion and any associated conversion fee — this is handled by PayPal directly and isn't something we control or add on our end.

Sales Tax

As noted in our Shipping Policy, product prices don't include sales tax. Where applicable, sales tax is calculated based on your shipping state and added to your total before you confirm payment through PayPal.

Declined or Failed Payments

If a payment doesn't go through, it's typically an issue on PayPal's end or with the payment method linked to your PayPal account (for example, insufficient funds or a card that needs updating). We'd recommend checking your PayPal account directly or reaching out to PayPal support. If you continue to run into trouble at checkout, feel free to contact us as well and we'll do what we can to help.

Billing Information Accuracy

Please make sure the billing details linked to your PayPal account are current and accurate. Incorrect billing information can occasionally cause delays or issues with an order.

Questions About Payment?

If you have any questions about payment or checkout, our team is happy to help.

US Warehouse Address:

1 Chestnut Hill Plaza, Newark, DE 19713, United States

China Factory Address:

Building 3, No. 33 Shenze Road, Jinpan Development Zone, Jinhua City, Zhejiang Province, China

Email: service@eyrmat.com

Phone: +1 (302) 216-0202

Hours: Monday–Friday, 9AM–5PM ET